Control Center | EZee Assist

Control Center

Every AI your network touches, running under one set of rules.

Who can see what. What the AI is allowed to do for them. What it costs, and what it did. Set once at HQ, applied at every location, in every channel, for every department.

Speak to an expert See what each person can do

Network policy · 214 locations · applied
Answers from approved sources only ON
Cite the source on every answer ON
Scope by role and location ON
Customer-facing sends require approval ON
Franchisee-built tools require HQ review ON
Model training on your content OFF

One AI across your whole network. Not a dozen, running separately.

Your locations, your departments, and your coaches are already using AI. Right now every one of them is a separate decision, with separate rules and no shared record.

Separate decisions
Franchisees Their own tools, their own prompts, their own data
Coaches Whatever helps, chosen individually
Marketing One assistant
ITA different one
Support Something built into the helpdesk
HQ A policy document nobody can enforce

One system
One policy set Written once, applied everywhere
One access model Down to the person, at every location
One capability model What the AI may do, per role
One activity record Every question, action, approval, and cost
One place to change Move something, and every location follows

The same question. Answered inside what each user is entitled to see.

Role and location decide what any answer, report, or action can include. Enforced every time.

“How did we do on attach rate last month?”
Shift lead · Store #118 Your store: 22%, up 3 points. Target is 25%.
Owner · Store #118 Your two locations: 22% and 19%. Target 25%. Attach is your largest gap to plan this quarter.
Field coach · West Your twelve locations, ranked. #052 leads at 31%, #402 trails at 14%. Territory average 23% against a network average of 26%.
HQ · Leadership All 214 locations. Network 26%, up 1 point. West is the weakest territory. Top decile runs a 30-second add-on script that the bottom quartile does not.

Inherited, not rebuilt You don't re-model your org here. It reads what your systems already enforce and layers your rules on top. Enforced per response Scoping applies to every answer, report, and action, not once at sign-in. Locations stay independent Every location's numbers are sensitive and contractually theirs. That boundary is structural.

You control what each person sees. You also control what the AI does for them.

Every AI product controls what a person can see. This controls what the AI is allowed to do on their behalf.

Capability	Staff	Owner	Coach	HQ	Leadership
Search and retrieve	✅	✅	✅	✅	✅
Search approved content	✅	✅	✅	✅	✅
Search their own threads and tickets	✅	✅	✅	✅	✅
Search across the network's tickets	✅	✅	✅	✅	✅
Analyze
Attach a file for analysis	✅	✅	✅	✅	✅
Analyze a table or dataset	✅	✅	✅	✅	✅
Generate a document, CSV, or export	✅	✅	✅	✅	✅
Create and push
Generate marketing copy	✅	✅	✅	✅	✅
Create a record or a new unit	✅	✅	✅	✅	✅
Send an announcement	✅	✅	✅	✅	✅
Build and publish
Build a tool for their own location	✅	✅	✅	✅	✅
Generate training for themselves	✅	✅	✅	✅	✅
Publish a tool or training network-wide	✅	✅	✅	✅	✅
Allowed	✅	✅	✅	✅	✅
Requires approval	❌	❌	❌	❌	❌
Not permitted	❌	❌	❌	❌	❌

Franchisees can build in a secure system.

Franchisees writing their own tools sounds like a risk. It stops being one when the environment is bounded, and every App or Workflow is inspectable before it moves.

01 Bounded Anything built can only reach data that the location is already entitled to see. 02 Isolated No other location is affected by anything they build, test, or get wrong. 03 Inspectable You can see exactly what it reads, what it writes, who it notifies, and what it sends. 04 Verified Nothing publishes beyond its own location without HQ approving it.

The safest network is not the one where nobody builds anything. It’s the one where building is bounded, visible, and reversible.

Every question, answer, action, and approval is logged and verifiable.

Searchable, exportable, attributable to a person and a location, with sources.

Activity · West territory · last 24 hours
09:14 Store #118 · shift lead · asked Promo stacking rules Answered from summer-promo-guide.pdf, loyalty-policy.pdf
10:05 Store #214 · owner · analyzed Q3 labour vs revenue File attached · table analysis returned
11:40 Store #263 · system · drafted Review response Held for owner approval · approved 11:52 by Maria S.
14:20 Store #087 · system · escalated Refund outside policy Ticket #4471 · routed to Dana R. · replied 34m
16:02 HQ · Priya N. · published Partner promo rule Applied to 214 locations

The best model for a task changes every few months. Your platform should not.

Your policies · your access model · your capabilities · your plays · your log unchanged

Model provider connects to all the best models. optimized for efficiency and cost

Your policies · your access model · your capabilities · your plays · your log unchanged

Chosen per task Different models are better at different things. You're not locked to one for everything. Swapped without rebuilding Nothing you've configured, published, or authored changes when the underlying model does. Constrained the same way Whichever model runs, your policies, rules, capability permissions, and other controls apply identically.

Everything is linked, so you can send the part that matters

IT and Security	Where does our data sit, who processes it, is it used for training?	Trust Center
Legal	What's logged, how long is it retained, does this sit inside our franchise agreement?	The record, above
Compliance	Can we produce an audit trail if a location disputes something?	The record, above
Finance	What does it cost, and can it run away from us?	The record, above
Operations	What runs without a person, and can we change that line?	Capability, above
Marketing	Can a franchisee generate copy in our name, and who approves it?	Capability, above
Your franchisees	What can HQ see about my business, and what can I build?	Sandbox, above

Rolled out across a governed network.

WSI · Global franchise network 67% fewer repetitive questions

“EZee Assist is much more than just a chatbot. It truly made universal search possible at WSI, leveling the playing field for our franchisees across geographies and languages.”
Jeffrey Grant · Systems Manager, WSI World

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